Intza S.A., dedicated to the development, manufacturing and commercialization of lubrication

systems, defines through this management policy the commitment to carry out its activity

focused on quality assurance and customer satisfaction, within the parameters of sustainable

development, according to ISO9001:2015 and ISO14001:2015 standards.

Quality assurance and environmental protection are considered important responsibilities of the

management and we ensure that this is carried out in all functions and areas of activity of the

company:

•   To meet customer needs and expectations, fulfilling their requirements in order to increase

customer satisfaction.

•   Improve the environmental performance of the organisation's activities, preventing risks to

both the environment and human health.

•   Optimising the management of environmental resources.

To achieve the aforementioned objectives, Intza undertakes the following commitments:

→ To understand the current and future needs of customers to achieve full satisfaction.

→ Promoting the formation and awareness of employees by guaranteeing the level of

instruction, motivation, and technical means necessary for the efficient development

of their activities.

→ To promote the protection of the environment, working in a respectful way, preventing

pollution, and minimising the environmental effects produced because of Intza's

activity.

→ Carry out a regular annual assessment of the environmental aspects derived from

Intza's activity, including the definition of specific and measurable goals.

→ Establish indicators and reporting systems that provide objective information on the

impact of Intza's activities.

→ To ensure compliance with applicable legal requirements and requirements voluntarily

assumed by the organisation.

→ Seek continuous improvement and the improvement of environmental performance,

achieving, ensuring, and maintaining customer confidence through compliance in the

provision of services.

→ Publicise the management policy among all employees, promoting their awareness, and

encouraging their participation, including suggestions for improvement.

→ Publicise the management policy to external stakeholders.